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Intermediate Business English - Test 01

Choose the one word or phrase that best completes the sentence and fill in the appropriate answer above.

1-	Which of the following persons does not work at a shop? ..........
	A -	A cashier
	B -	A shop-assistant
	C -	A window shopper
	D -	A sales clerk
2-	Which of the following phrases is not a good way to greet a customer? .........
	A -	Hi, what's going on today?
	B -	Good afternoon, sir. May I help you?
	C -	Good morning. What do you want, madam?
	D -	Good morning. What can I do for you, ma'am?
3-	Customer: "Excuse me. Could you tell me where the coffee is?" Sales clerk: "Certainly, it's in the next aisle opposite ......... the bread."
	A -	at
	B -	to
	C -	from
	D -	(none)
4-	Customer: "Good morning. I need some tissues." Sales clerk: "Of course, how ......... packets would you like?"
	A -	many
	B -	lots of
	C -	much
	D -	plenty of
5-	If you think this is too big, we have a ......... size too.
	A -	lesser
	B -	bigger
	C -	smaller
	D -	larger
6-	You will find meat and sausages ......... next door.
	A -	by the butcher's
	B -	at the butcher's
	C -	for the butcher's
	D -	in the baker's
7-	Which of the following phrases should NOT be used to say that a product is not available at the moment? .........
	A -	I'm afraid it's currently out of stock.
	B -	We don't have this.
	C -	We can re-order it for you.
	D -	I'm sorry. It's not availabe right now.
8-	Customer: "Excuse me. When do you close today?" Sales clerk: "We close ......... 10 o'clock."
	A -	for
	B -	to
	C -	at
	D -	on
9-	Would you like to pay cash or ......... credit card?
	A -	by
	B -	on
	C -	to
	D -	for
10-	Thank you, here is your change and your ..........
	A -	recipe
	B -	receipt
	C -	recheck
	D -	recline

[Người đăng: Đặng Vân Oanh - ST]

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