Choose the one word or phrase that best completes the sentence and fill in the appropriate answer above.
1-
Prior to......... , only one company offered telephone services in the United States. Now, there are many companies to choose from that offer reasonable telephone service rates.
A -
disaggregation
B -
disillusionment
C -
deregulation
D -
decoupling
2-
I got charged a long-distance ......... for a call to a friend three miles away. I tried to fight it but the telephone company said that he is part of a different network and they won't reverse the charges. What a rip-off!
A -
toll
B -
fee
C -
debenture
D -
credit
3-
I am getting my phone ......... up at the beginning of next week. Until then, you can call my parents and they will give me the message.
A -
fixed
B -
jacked
C -
linked
D -
hooked
4-
AT&T used to have a ......... over the telephone industry until deregulation. One could only get service from them. They are still one of the largest telephone companies but they aren't the only service provider anymore.
A -
jurisdiction
B -
ownership
C -
monopoly
D -
ruling
5-
Hi, Operator. I would like to ......... a call to an old army friend of mine who lives in St. Louis. If I give you his name, can you look up his telephone number and connect me to him?
A -
place
B -
construct
C -
create
D -
link
6-
I want to go into the ......... field once I am done with school. I want to work with either a telephone company or an internet service provider. The work seems interesting, the pay is good and one can find work in a lot of nice locations.
A -
teleconferencing
B -
telecommunications
C -
teleporting
D -
telepathy
7-
Please hold that thought, Karen. I want to hear what you have to say but I have to go ......... my telephone quickly. I am expecting an important call.
A -
recall
B -
meet
C -
answer
D -
join
8-
Did you check the answering machine? You did? Were there any ......... for me that I need to respond to tonight?
A -
novels
B -
transcriptions
C -
statements
D -
messages
9-
That jerk. When I called the company to explain that they billed us incorrectly, he refused to take the charge off of the bill. When I tried to argue that we never ordered the services that appeared on the bill, he ......... up on me.
A -
close
B -
shut
C -
clicked
D -
hung
10-
Bruce? I am sorry to interrupt. I have a call on the other line. Will you please ......... for a moment?