GMT: Thứ Ba, ngày 19  tháng 6, năm 2018 . .   
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Thi bằng Nails Mỹ (Tiếng Việt)    Thi bằng Nails Mỹ (Tiếng Anh)    Thi Bằng Lái Xe Mỹ (Tiếng Anh)    Thi Bằng Lái Xe Mỹ (Tiếng Việt)    Thi Bằng Lái Xe Việt Nam    Quốc Tịch Mỹ   
 Writing Test     Practical Test     General Test   

Client Consultation - 02
Client health/record cards should be kept in a location that is: a. Convenient b. Locked c. Fireproof d. Secret..... You can express your appreciation to clients by: a. Sending birthday cards b. Sending newsletters c. Hosting a thank-you party d. a, b & c..... Because customer loyalty is crucial to your success, you must show clients you appreciate their: a. Promptness b. Repeat business c. Tips d. Courtesy.....
Thời gian bắt đầu: Hôm nay lúc 01:41:46(Server time)
Số câu hỏi: 15.   Tổng điểm: 15
Thời gian làm bài: 20 phút.  Thời gian còn lại: 
Cỡ chữ câu hỏi:  Cỡ chữ đáp án:
1-
Client health/record cards should be kept in a location that is:
A-
Convenient
B-
Locked
C-
Fireproof
D-
Secret
2-
You can express your appreciation to clients by:
A-
Sending birthday cards
B-
Sending newsletters
C-
Hosting a thank- you party
D-
A, B & C
3-
Because customer loyalty is crucial to your success, you must show clients you appreciate their:
A-
Promptness
B-
Repeat business
C-
Tips
D-
Courtesy
4-
If the client leaves the salon happy with the service, chances are good the client will:
A-
Tip well
B-
Return again
C-
Complain
D-
Bite her nails
5-
The best time to explain a service is:
A-
As you perform it
B-
Don’t need to explain
C-
Upon completion
D-
Before you start
6-
As a professional nail technician, it is your job to make your clients:
A-
Happy
B-
Buy retail products
C-
Short
D-
Get silk wraps
7-
If your client is a gardener, the best nail length is:
A-
Medium
B-
Long
C-
Short
D-
Nail tips
8-
To determine the client’s needs, you need to ask about all the following EXCEPT:
A-
Job
B-
Insurance
C-
Hobbies
D-
Household chores
9-
Before performing a nail service, make sure the home maintenance suits the client’s:
A-
Budget
B-
Wardrobe
C-
Looks
D-
Lifestyle
10-
For your client’s safety, always try to use products which are:
A-
Hypoallergenic
B-
New
C-
Weak strength
D-
Lifestyle
11-
Performing a service on an infected nail could cause your client a great amount of:
A-
Happiness
B-
Soaking
C-
Filing
D-
Pain
12-
If the client has a skin or nail inflammation, you should tactfully suggest the client:
A-
Wash better
B-
See a physician
C-
Eat less salt
D-
Stop biting nails
13-
The difference between "doing nails" and being a professional nail technician is a good client:
A-
Attitude
B-
Base
C-
Consultation
D-
Location
14-
During a consultation, you will need to assess of these aspects EXCEPT:
A-
Client’s health
B-
Client’s skin
C-
Client’s lifestyle
D-
Client’s hairstyle
15-
The conversation you have with a client before staring the service is called the client:
A-
Chat
B-
Consultation
C-
Service record
D-
Conduct
[ Thành Lãm - ST ]

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