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Intermediate Business English - Test 18

Choose the one word or phrase that best completes the sentence and fill in the appropriate answer above.

1-	Receptionist 1: Thank you for calling ABC Inc., this is Mary. How may I ......... your call?
	A -	send
	B -	drive
	C -	pass
	D -	direct
2-	Phil: Could you ......... to accounting, please?
	A -	put me through
	B -	put me on
	C -	put me out
	D -	put me in
3-	Receptionist 1: One ........., please.
	A -	instant
	B -	jiffy
	C -	flash
	D -	moment
4-	Receptionist 2: Thank you for calling Friendly Neighbors! ......... can I help you today?
	A -	Who
	B -	Why
	C -	What
	D -	How
5-	Fred: May I ......... with the supervisor of international affairs please?
	A -	talk
	B -	speak
	C -	chat
	D -	holler
6-	Receptionist 2: I'm sorry, sir, he's unavailable right now. Would you like me to ......... you to his voicemail?
	A -	shift
	B -	relocate
	C -	transfer
	D -	pass
7-	Fred: No thank you. I'll ......... again later.
	A -	be
	B -	try
	C -	come
	D -	attempt
8-	To-go specialist: Thank you for calling Motzeralla's 'To-go'. ......... Amy. How can I help you?
	A -	I am
	B -	Here is
	C -	My name is
	D -	This is
9-	Nick: I'd like to ......... a to-go order.
	A -	make
	B -	do
	C -	place
	D -	deliver
10-	To-go specialist: What can I ......... for you today, sir?
	A -	get
	B -	buy
	C -	make
	D -	order

[Người đăng: Đặng Vân Oanh-ST]

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