Choose the one word or phrase that best completes the sentence and fill in the appropriate answer above.
1-
Carter McNamara explains that views on management have changed ......... over the past century — particularly in the past few decades.
A -
abundantly
B -
bountifully
C -
objectively
D -
substantially
2-
The Scientific Management Theory (1890-1940): At the ......... of the century, the most notable organizations were large and industrialized, and often they included ongoing, routine tasks that manufactured a variety of products.
A -
term
B -
tip
C -
top
D -
turn
3-
The United States highly ......... scientific and technical matters, including careful measurement and specification of activities and results, so management tended to be the same.
A -
achieved
B -
awarded
C -
prized
D -
won
4-
Frederick Taylor developed the 'scientific management theory', which ......... this careful specification and measurement of all organizational tasks.
A -
engendered
B -
engineered
C -
espoused
D -
exposed
5-
Tasks were standardized as much as possible, and workers were rewarded and punished; this approach appeared to work well for organizations with ......... lines and other mechanistic, routinized activities.
A -
assembly
B -
command
C -
control
D -
picket
6-
The Bureaucratic Management Theory (1930-1950): Max Weber ......... the scientific management theory, focussing on dividing organizations into hierarchies to establish strong lines of authority and control; he suggested organizations develop comprehensive and detailed standard operating procedures for all routinized tasks.
A -
embattled
B -
embellished
C -
emblazoned
D -
embodied
7-
The Human Relations Movement (1930-today): Eventually, unions and government regulations reacted to the rather ......... effects of these theories, and more attention was given to individuals and their unique capabilities in the organization.
A -
degenerating
B -
degrading
C -
dehumanizing
D -
denigrating
8-
A major belief included that the organization would prosper if its workers prospered as ........., and Human Resource departments were added to organizations. well much before possible.
A -
before
B -
much
C -
possible
D -
well
9-
The behavioral sciences played a strong role in helping to understand the needs of workers and how the needs of the organization and its workers could be better ..........
A -
aligned
B -
alleviated
C -
assigned
D -
assuaged
10-
Various new theories were ........., many based on the behavioral sciences (some had names like theory 'X', 'Y' and 'Z').