Choose the one word or phrase that best completes the sentence and fill in the appropriate answer above.
1-
The ......... of technology in the office increases the average work day in the US by over an hour and a half.
A -
disuse
B -
misuse
C -
overuse
D -
reuse
2-
One research project revealed that phone and email habits can actually reduce ......... rather than improve it.
A -
procedure
B -
processing
C -
productivity
D -
progress
3-
At work, male employees are the greater time wasters when it ......... to surreptitious non-work activities.
A -
comes
B -
evaluates
C -
generates
D -
reverts
4-
Improperly dealing with phone calls and emails hinders workers from getting their jobs done, creates poor working habits, and ......... the work day.
A -
brightens
B -
broadens
C -
lengthens
D -
lightens
5-
Too much reliance on voice mail when making or ......... phone calls was also spotlighted in the study.
A -
cancelling
B -
dialing
C -
returning
D -
unmarking
6-
The delay that is caused by the necessity of waiting for critical responses to emails was another problem that caused time ......... every day.
A -
cartage
B -
garbage
C -
passage
D -
wastage
7-
The average total time lost at work every day was over two hours, of which an hour and a half was because communication technology was not used to good ..........
A -
condition
B -
effect
C -
management
D -
timing
8-
On average, thirty minutes were wasted managing telephone communications, while ten more minutes were wasted attempting to locate ..........
A -
coffee
B -
collations
C -
colleagues
D -
cosmetics
9-
The communications ......... that once were an important contribution to efficiency have now begun to become a detriment to it.
A -
instruments
B -
pieces
C -
tools
D -
utensils
10-
One basic cause of lost efficiency is that employees are often unaware of another worker's location, whether it be in a meeting, at a different desk, or away ..........